Our Loyalty Program

Here at River City Vapes we have created our loyalty program with exciting and exclusive rewards to say thank you to our amazing customers for the past 4 years.


Ways to earn loyalty points

Earn 5 Points for every $1 you spend online and in-store to unlock exciting rewards.

  • Refer a friend: 250 points
    + your referral gets 25% OFF their first purchase!

  • Review a product: 100 points
    We just launched our new site and need product reviews, so we've doubled the points to encourage you to help us out! Hurry, this offer won't last long...

  • Share on Facebook: 25 points

  • Share on Twitter: 25 points

  • Follow us on Instagram: 10 points

  • Like us on Facebook: 10 points

  • Follow us on Twitter: 10 points

 

Looking for a few bonus points?

  • Add your birthday to your profile: 25 points

  • Then, we'll gift you 1000 points on your birthday every year!

 

Our Rewards

FREE PopSocket - 1000 Points To Unlock
Spend $100 to earn 1000 loyalty points and get a FREE RCV PopSocket.

FREE Building Mat - 1000 Points To Unlock
Spend $100 to earn 1000 loyalty points and get a FREE RCV Building Mat.

$10 Coupon / Gift Card - 1000 Points To Unlock
Spend $100 to earn 1000 loyalty points and get a $10 coupon. You can use this coupon to make your own purchase or use it as a gift card.


$25 Coupon / Gift Card - 2500 Points To Unlock

Spend $250 to earn 2500 loyalty points and get a $25 coupon. You can use this coupon to make your own purchase or use it as a gift card.


$50 Coupon / Gift Card - 5000 Points To Unlock

Spend $500 to earn 5000 loyalty points and get a $50 coupon. You can use this coupon to make your own purchase or use it as a gift card.


$100 Coupon / Gift Card - 10000 Points To Unlock
Spend $1000 to earn 10000 loyalty points and get a $100 coupon. You can use this coupon to make your own purchase or use it as a gift card.

FAQs

How Do I Join the River City Vapes Rewards Program?
Simple, create a River City Vapes customer account and you will automatically become part of our program.


How do I earn loyalty points?

Earn 5 points for every $1 you spend online or in-store*. Each time you spend, you will receive an email with your updated loyalty points balance. There are also plenty of other ways to earn loyalty points under the 'Earn' tab of your loyalty profile, including following us and sharing on social media as well as referring friends. Use your loyalty points to redeem discount coupons, or save them up to unlock even more exciting rewards.

*Excluding any shipping fees, taxes and discounts applied.


How do I check my loyalty points balance and redeem rewards?

You can check your balance and rewards anytime by visiting the 'my account' page. Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can also click through to your loyalty profile, where you can redeem rewards and check your points balance.


How do I use my rewards? 
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar and click 'Apply'. Note, you can only use one coupon code per order.


How do I use my online rewards club points in a River City Vapes retail location?

When you have enough points to unlock a reward, you'll be able to redeem them in any of our Edmonton Vape Shops. Just send a quick message letting us know which reward you would like to redeem and we'll email you as soon as your online rewards club points have been converted to retail rewards club points and are available to be used.


How do I use my River City Vapes retail rewards club points in your online store?
 
When you have enough points to unlock a reward, you'll be able to redeem them using a unique coupon code. Just send a quick message letting us know which reward you would like to redeem and we'll email you the coupon as soon as your points have been converted to online rewards club points. 

Terms and Conditions

  • River City Vapes reserves the right to modify or cancel coupons at any time.

  • Coupons can only be redeemed once.

  • If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.

  • If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.

  • River City Vapes reserves the right to deny or cancel a loyalty account and all points earned for any customer attempting to game, abuse or take advantage of the reward club program.